Frequently Asked Questions

  • Do you follow professional pruning standards?

    Yes, we follow the ANSI-A300 Pruning Standard for all tree work. This ensures safe, up-to-date, and professional practices throughout every pruning project.

  • What's your warranty on tree work?

    We offer a 2-year workmanship warranty on all services for clients whose entire property we manage. This covers tree removal, pruning, planting, stump grinding, and site restoration.

  • How long have you been serving Austin?

    Parks Arbor Health has been locally owned and operated in Austin for more than 28 years. We've built deep expertise with Central Texas tree species and soil conditions.

  • Can you grind stumps in rocky soil?

    Yes, we have 28 years of experience handling complex root systems in Austin's rocky soils. We use low-impact grinding equipment and offer optional soil leveling and backfill.

  • Do you offer emergency tree services?

    Yes, we provide emergency response for fallen trees and hazardous limbs day or night. Our crews mobilize rapidly with trucks, saws, and cleanup equipment ready.

  • What areas do you serve?

    We serve Austin, Round Rock, Georgetown, Dripping Springs, Leander, and Driftwood. Our local crews are familiar with Central Texas communities and neighborhood canopy trees.

  • Can you help identify trees in my yard?

    Yes, we help property owners identify tree species and understand their care needs. Our 28 years of experience includes working with Central Texas trees from live oaks to cedar elms.

  • Do you provide storm damage assessments?

    Yes, we provide on-site inspections after wind or storm events to identify dangerous or unstable trees. We offer detailed recommendations for removal, pruning, or stabilization with fast response.

  • What mulch do you use?

    We use high-quality organic mulch sourced from recycled local tree material whenever possible. We partner with Texas Native, a local company that turns tree debris into mulch.

  • Can you climb trees for tight spaces?

    Yes, our skilled climbers access hard-to-reach canopies for pruning, assessment, or removing objects stuck in trees. This is essential for tight spaces and older neighborhoods with limited equipment access.

  • Do you help during construction projects?

    Yes, we provide ongoing site maintenance and tree protection during construction or landscaping projects. We reduce root zone damage and help projects stay compliant with city landscaping standards.

  • Do you plant native trees?

    Yes, we professionally plant native and shade-loving species suited for Central Texas climate. We ensure proper depth, spacing, and soil conditioning with drought-tolerant and native options available.